Discover how Shop Boss transformed the success of one shop—told in their own words. When Dylan and Camryn Bodino from CFS Truck and Diesel in North Carolina needed an efficient and easy-to-use management system for their repair shop, they found their solution in Shop Boss. In their words, "Shop Boss has been a game changer for our business"! At their eight-lift truck and diesel shop, they accommodate up to 16 trucks at once. They had been relying on QuickBooks, but found that it wasn't meeting their needs for efficient customer communication and employee management. Then, they decided to give Shop Boss a spin, and they've been very happy with that decision for the past three years. "The transition to Shop Boss was smooth," says Camryn. "Learning the system only took a little over a day, and it's been incredibly reliable since." Dylan, who isn't much of a tech-savvy guy, agrees with this, emphasizing the user-friendly nature of the system and how it's structured perfectly to meet all their business needs. One of the elements they have appreciated most about Shop Boss is the communication features like customer texting. The system allows them to send professional, itemized quotes to customers via email or text, a tool they find more efficient and professional. Not only does this save them time, but it also helps customers understand the work being done in easy-to-understand 'layman terms'. Shop Boss has also helped CFS Truck and Diesel keep everything in one place. From auto parts inventory management to job tracking, it's all consolidated within the system – an aspect that they've found to be a great improvement from the days of scribbling notes on paper and then losing them. Above all, adopting Shop Boss has been a highly beneficial move for the team and their clients. In Dylan's words, "It's helped out tremendously. Better experience for your customers...and it looks a lot more professional." Overall, Shop Boss has truly elevated their auto shop operations and improved the overall experience for both the team and their customers. In short, Dylan and Camryn can’t recommend it enough!
