Customer Texting | Shop Boss

CUSTOMER TEXTING

YOUR CUSTOMERS WANT MORE TEXTS AND FEWER CALLS

Straight to your system

Customer texting works right inside Shop Boss, so all your customer messages come directly into the same place where you do the rest of your work.

Clear up everything

No more paper, no more long phone calls, no more bad connections – just easy communication that lets you send updates, estimates, paperless invoices and more.

Open a window

Make the work transparent for your customers and boost trust by letting them see what’s happening in the shop in real time.

SHOP BOSS DOESN’T STOP THERE

THE NUMBERS ADD UP

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Shop Gross Profit

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Effective Labor Rate

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Average Repair Order

+0%

Customer Satisfaction

What Shop Owners Say

We can log on at home, and it’s so easy to use. It’s just flawless.

We’re all able to use it when we’re not at work. We can log on at home, and it’s so easy to use. It’s just flawless. We saw a bunch of other companies out there, but none can compare with the easy utilization.

Rod Issa

Wrench Werks

We find ordering parts to be extremely easy.

We find ordering parts to be extremely easy because we’re able to put it into the system, give the customer the quote, if the customer approves it then 1 or 2 hits and everything is on its way. Shop Boss has been very accommodating to change things up, it’s very customizable to your needs. It’s just a great company to do business with – they’re very friendly.

Vince Ferrara

Engine & Transmission Exchange

Our customers love being able to text their payments!

As a CEO, my favorite option within Shop Boss is being able to print out our tax statements every month and uploading that to our state tax revenue system. It saves me time, him time, and my tax person a lot of time when we’ve already done that for them through Shop Boss. We also love Text to Pay, it really streamlines and helps us to communicate both ways via email and text. Our customers love being able to text their payments!

Angie and Bobby Comfort

Bobby Comfort Automotive Restoration

Shop Boss definitely elevates the customer experience.

Shop Boss definitely elevates the customer experience. It makes it easier for them to pick their cars up and book appointments. Our technicians favorite feature is being able to access the schedule so they can see upcoming jobs, order parts, and have a head start on the game.

Joe Hvizdos

Spokes and Motors

anything you need for independent repair facilities from start to finish, they have you covered.

Literally anything you need for independent repair facilities from start to finish, they have you covered. I mean, everything is just absolutely amazing. The support is amazing and the turnaround times are incredible with Shop Boss. So I would highly recommend it to any repair facility out there.

Natasha

Powerstroke Perfection

It adds a lot of value to what we do.

It adds a lot of value to what we do. The software is great. Customers like it. It makes it easier for us. The inspections are great. You can’t go wrong.

Rick Giordano

Dorso’s Automotive Repair

There wasn’t any stress about it

“I knew I made the right choice with Shop Boss when I went in there to use it and it was something that I picked up so quickly that I didn’t have to think about it. There wasn’t any stress about it, and yet everything that I needed was there!”

Sal Garcia

Fremont Auto Center

Shop Boss has been a game changer for our business.

“Shop Boss has been a game changer for our business. We’ve used it for about three years, and it’s far better than QuickBooks for our needs. It’s easy to use and incredibly efficient. It keeps everything centralized, streamlining work orders, inventory, and customer communication. The transition to Shop Boss was smooth, taking just over a day to learn, and it’s been reliable ever since. Shop Boss has elevated our operations. We highly recommend it!”

Dylan Bodino

CFS Truck and Diesel

We have been using Shop Boss for years now

“We have been using Shop Boss for years now! They just upgraded to a much easier and more efficient! Victor was very helpful in showing us how to properly use the new upgrade Shop Boss!”

Dan Sager

Owner, Sager and Sons Auto

the best shop software I have ever used!

“This is hands down the best shop software I have ever used. I have been behind the desk and in the shop for 35 years and it is better than the dealership Sofware. Customer support is second to none.”

Tara Eoff

tons of features, useful and easy integrations 

“We have used Shop Boss for almost 4 years now.  The software has tons of features, useful and easy integrations, & regular upgrades.  Customer service is great!  The entire system is conveniently web-based.  I highly recommend this program to anyone.”

John Arentz

Owner, Big John’s Automotive

The support team is always helpful

“One of the better shop management programs that I have used in the industry. The support team is always helpful, especially Brandi. Anyone thinking of giving this service a try – I would recommend it.”

Jake Hodgeman

Manager, Hometown Car Care

A wonderful addition to our business.

“Shop Boss was a wonderful addition to our business. They make the process simple by aligning all vendors and suppliers our company uses within their system to process repairs at a faster pace. Raymi has been an exceptional trainer in getting all our business details set up and has been an ongoing support system with every question our company has had. Highly recommend Shop Boss for all your automotive business needs!”

Colleen Carameros

Saint George Automotive

Shop Boss is by far the best Shop Management system I have used.

“We have been using Shop Boss for about 8 years now. I have worked in several new car dealerships and independent shops over my 40 years in the business. Shop Boss is by far the best Shop Management system I have used.”

David Kerry

Owner, Precision Auto Works

The customer service is top notch!

“Shop Boss is making amazing improvements. The customer service is top notch! If they do not currently have a feature you would like, chances are they are already working on it!”

Jason Quillin

Owner, Top Notch Auto

all the tools needed to provide outstanding service to your customers!

“Shop Boss provides you with all the tools needed to provide outstanding service to your customers, with comprehensive tools to manage your business. Kyle, our success manager, has gone above and beyond to ensure we are achieving the full benefits of our subscription.”

Rick Seprish

Owner, Top of the Vine Auto Repair

5 stars all the way!

“The system works great for a small shop like mine. As my needs change, Shop Boss has made changes for me.”

Michael Burgess

Owner, TMR Automotive

Best shop software to date!

“I can’t recommend this enough. I feel that my data is safe and customer information will not be sold or used by a 3rd party. I was looking for a way to run the shop without using the Windows operating system. I realized that I wanted a web-based program. Shop boss pro is the answer! Feature-rich, easy to use and learn. With the best customer support I have ever received from any company hands down. I use it on computers loaded with Ubuntu Linux, with iPads and one windows machine.”

Noah Forest

Manager, Brooks Auto Doctor Inc.

CONTACT US

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(858) 252-4007

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