Auto Shop Management System Features | Shop Boss

Features

Everything you need to grow your shop. Nothing to slow you down

BOOST PROFITS

Digital Vehicle Inspection

Customers react well to recommendations when they understand what they’re fixing. Our digital vehicle inspection solution, called BOSS Inspect, gives your shop a clearer way to communicate with customers and get more done.

  • Works with your smartphone or tablet
  • Shows customers what needs to be repaired
  • Sends reports to vehicle owners with one click
  • Automatically keeps records and tracks updates
See Digital Vehicle Inspection

VIN Scanner

Your techs and service advisors are already busy, and manually searching VINs takes too long. Save everyone time with built-in VIN scanning that instantly pulls up vehicle and customer information.

  • Scan the VIN with your smartphone or tablet
  • Get instant customer history and records
  • See make and model automatically
  • Save techs and customers more time
See VIN Scanner

WORK SMARTER

Dashboard

It used to take time to piece together reports so you can see how your business is doing – but not anymore. BOSS Board is a customizable, high-performance dashboard that shows your business health in seconds, not days.

  • Get real-time insights that help you act now
  • See everything clearly with smart reports
  • Build boards for your specific KPIs
  • Compare current and past performance
See Dashboard

Parts Ordering

Calling suppliers for each parts order can slow your shop down. We make it possible to see what local suppliers have in stock and have it sent directly to your door.

  • Order directly from the shop management system
  • No more phone calls or tedious searching
  • Make estimates more accurate than ever
  • Syncs with other features for a seamless workflow
See Parts Ordering

Tire Ordering

Stop flipping through old catalogs and notes to connect with your tire suppliers. Shop Boss features easy-to-use tire ordering from dozens of national distributors with just a few clicks.

  • Simplify how your shop orders tires
  • Order from the same interface as parts
  • Automatically send invoices and estimates
  • Give faster, more accurate quotes
See Tire Ordering

GET PAID

Integrated Payments

Money is changing fast, and your shop needs to keep up. With BOSS Pay, payments, invoices and billing are one, making your shop safer, more efficient and more profitable.

  • Take payments with Venmo and PayPal*
  • Meet all PCI requirements
  • Enjoy remote solutions like Text-to-Pay
  • Offer integrated consumer financing
  • Cut your monthly credit fees with surcharging**

*Available to BOSS Pay Text-to-Pay customer only.
**Due to state laws surcharging is not permissible in the following states: CT, MA, and NY.

See Payments

STAY CONNECTED

Live Internal Chat

Send messages to your advisors, techs and managers from wherever you are, whether that’s at your desk or scouting new locations.

  • Send messages to anyone logged in
  • Answer quick questions and send info fast
  • Stay in touch with your shop anywhere
  • Know what’s happening in real-time
See Shop Chat

Text Messaging

Your customers don’t always want to answer a call to get details about their service. Shop Boss Text Messaging helps you share updates, estimates, invoices and more in the way your customers prefer.

  • Communicate clearly with all your customers
  • Stop playing phone tag
  • Get more approvals, faster
  • Integrate payments automatically
See Text Messaging

Customer Portal

Your shop cares about the quality of your service, and giving customers a dedicated place to go for info and updates improves loyalty and satisfaction across the board.

  • Open up communication between you and your customers
  • Deliver transparency and honesty
  • Get faster approvals for faster service
  • Schedule service quickly and easily
See Customer Portal

FEATURES THAT PUSH PERFORMANCE

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Shop Gross Profit

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Average Repair Order

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Customer Satisfaction

What Shop Owners Say

Shop Boss has been a game changer for our business.

“Shop Boss has been a game changer for our business. We’ve used it for about three years, and it’s far better than QuickBooks for our needs. It’s easy to use and incredibly efficient. It keeps everything centralized, streamlining work orders, inventory, and customer communication. The transition to Shop Boss was smooth, taking just over a day to learn, and it’s been reliable ever since. Shop Boss has elevated our operations. We highly recommend it!”

Dylan Bodino

CFS Truck and Diesel

We have been using Shop Boss for years now

“We have been using Shop Boss for years now! They just upgraded to a much easier and more efficient! Victor was very helpful in showing us how to properly use the new upgrade Shop Boss!”

Dan Sager

Owner, Sager and Sons Auto

the best shop software I have ever used!

“This is hands down the best shop software I have ever used. I have been behind the desk and in the shop for 35 years and it is better than the dealership Sofware. Customer support is second to none.”

Tara Eoff

tons of features, useful and easy integrations 

“We have used Shop Boss for almost 4 years now.  The software has tons of features, useful and easy integrations, & regular upgrades.  Customer service is great!  The entire system is conveniently web-based.  I highly recommend this program to anyone.”

John Arentz

Owner, Big John’s Automotive

The support team is always helpful

“One of the better shop management programs that I have used in the industry. The support team is always helpful, especially Brandi. Anyone thinking of giving this service a try – I would recommend it.”

Jake Hodgeman

Manager, Hometown Car Care

A wonderful addition to our business.

“Shop Boss was a wonderful addition to our business. They make the process simple by aligning all vendors and suppliers our company uses within their system to process repairs at a faster pace. Raymi has been an exceptional trainer in getting all our business details set up and has been an ongoing support system with every question our company has had. Highly recommend Shop Boss for all your automotive business needs!”

Colleen Carameros

Saint George Automotive

Shop Boss is by far the best Shop Management system I have used.

“We have been using Shop Boss for about 8 years now. I have worked in several new car dealerships and independent shops over my 40 years in the business. Shop Boss is by far the best Shop Management system I have used.”

David Kerry

Owner, Precision Auto Works

The customer service is top notch!

“Shop Boss is making amazing improvements. The customer service is top notch! If they do not currently have a feature you would like, chances are they are already working on it!”

Jason Quillin

Owner, Top Notch Auto

all the tools needed to provide outstanding service to your customers!

“Shop Boss provides you with all the tools needed to provide outstanding service to your customers, with comprehensive tools to manage your business. Kyle, our success manager, has gone above and beyond to ensure we are achieving the full benefits of our subscription.”

Rick Seprish

Owner, Top of the Vine Auto Repair

5 stars all the way!

“The system works great for a small shop like mine. As my needs change, Shop Boss has made changes for me.”

Michael Burgess

Owner, TMR Automotive

Best shop software to date!

“I can’t recommend this enough. I feel that my data is safe and customer information will not be sold or used by a 3rd party. I was looking for a way to run the shop without using the Windows operating system. I realized that I wanted a web-based program. Shop boss pro is the answer! Feature-rich, easy to use and learn. With the best customer support I have ever received from any company hands down. I use it on computers loaded with Ubuntu Linux, with iPads and one windows machine.”

Noah Forest

Manager, Brooks Auto Doctor Inc.

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(858) 252-4007

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