Openbay and Shop Boss' New Integration Drives Service Revenue and Shop Efficiency Openbay, Inc. the industry-leading automotive service marketplace and SaaS company for the automotive services industry, today announced integration between its intelligent chat and messaging platform, Otis, and Shop Boss shop management software. The combined end-to-end solution helps increase service revenue by converting more website visitors into customers and driving shop efficiency for service advisors and marketing teams. See the full release on the Openbay blog.