We know time is money—especially for small, independent repair shops. That’s why we’re excited to introduce the newest way Shop Boss is helping you work smarter, not harder: the Online Service Scheduler. This brand-new feature gives your customers the ability to schedule their appointments online 24/7, without tying up your phone lines or pulling your team away from the job at hand. Whether it’s after hours or while you’re deep in the middle of a repair, the Online Service Scheduler is working in the background—filling your calendar and keeping your shop running smoothly. Here's what it does: Customers schedule appointments anytime—day, night, weekends, you name it. Appointments sync directly into Shop Boss, so there’s no extra admin work. Custom scheduling rules let you control waiters vs. drop-offs and available time slots. Automatic reminders reduce no-shows and help you keep your workflow moving. Declined work upsells gives your customers options to schedule the work they previously declined. Why it matters: For most shops, every minute counts. You’re answering the phone, running the front, managing repairs, and trying to keep the day on track. The Online Service Scheduler cuts the chaos and gives you time back, so you can stay focused on what matters most - your customers. You’ll book more jobs. Miss fewer opportunities. And look more professional while you’re at it. Ready to get started? Request a demo of the Online Service Scheduler.
