Hear from Sal Garcia, Owner of Fremont Auto Center, on why he switched to Shop Boss - and never looked back. Sal Garcia from Fremont Auto Center in California needed a flexible and powerful shop management system for his repair shop, that was also backed by authentic and trustworthy support. After trying other systems, he found his solution in Shop Boss. He says, "I knew I made the right choice with Shop Boss when I went in there to use it, and it was something that I picked up so quickly that I didn't have to think about it. There wasn't any stress about it, and yet everything that I needed was there." Sal's passion for the automotive industry began in a high school ROP class and has since driven him to build a business defined by excellence. By combining timeless values with modern technology, he delivers reliable, expert car service you can trust. When he took a tour of Shop Boss, he saw instant benefits of the shop management solution and features that aligned with the way he runs his business. This made the switch easy, and his shop continues to reap the benefits now four years later. "Before using Shop Boss, we were using another system where the customer service just wasn't there. When it's such an integral part of your business, that can't happen." Sal says. "We went to Shop Boss, and I've had nothing but great experience with their customer service. I have a question, they answer right away. Support is there." One of Sal's favorite features of the system is BOSS Inspect he says "It's an amazing DVI that's actually built-in. There's no need to go to an outside company and the integration is already built in, so it flows the same way that Shop Boss does and is so much smoother for my technicians." The service advisors at Fremont Auto Center appreciate that the system is so quick and simple to use, with everything on one screen. Adopting Shop Boss has been a great move for Fremont Auto Center and has improved their workflow and relationship with customers. In Sal's words, "If you're thinking about moving to Shop Boss, go to Shop Boss. It is so quick to learn, so smooth, and yet very powerful. My customers love communicating with us because of what Shop Boss can give us for communication." Interested in exploring the system for yourself? Request a free trial of Shop Boss today!
