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Honoring Auto Repair and Tire Shop Excellence at the 2024 Shop Hero Awards 

In the fast-paced automotive aftermarket industry, recognizing the leaders and innovators that push it forward is crucial. That’s exactly what the Shop Hero Awards are all about. Founded in 2023, the event was crafted by Shop Boss to celebrate those who set the standards for excellence, innovation, and community service in our industry. This year, the awards were hosted during the AAPEX and SEMA mega shows in Las Vegas, with participation from top industry influencers and shop owners. 

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Avoiding the Wrong Vendor: A Guide for Auto Shop Owners 

By Lisa Coyle, Co-CEO of 360 Payments & CEO of Promotive  In a world where every vendor swears they’re the best, how do you cut through the noise and choose the right one without losing your mind? I’ve been in the business game since 2011 and a consumer since infancy, and I’ve learned that picking […]

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Impact of Shop Management Systems on Roles Within the Auto Shop 

by Austin Ward, Account Executive at Shop Boss  Looking at a shop management system can be a terrifying proposition. Knowing how it’s going to impact your day-to-day workflow, how your employees will like it, or whether it will even make an impact on the bottom line can all be questions that make it difficult to […]

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Strategies to Attract and Retain Auto Repair Technicians 

  by Amanda Mittet, Project Manager – SMS, Vehlo The auto repair technician shortage poses a significant challenge for shop owners today. The odds seem stacked against shop owners. With seasoned technicians retiring and taking their experience with them, the next generation of auto technicians faces a rapidly evolving field that demands advanced skills and […]

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Shop Boss launches PayPal and Venmo

Shop Boss, the first shop management software, to offer PayPal and Venmo, providing an elevated remote payments experience! Knoxville, Tennessee (March 21, 2024) – Shop Boss, a top web-based shop management software, is excited to be the first shop management software to launch PayPal and Venmo* with Boss Pay! This is a game changer for […]

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4 Ways to Improve Communication In Your Shop

4 Ways to Improve Communication In Your Shop Inefficient communication is a big problem for many of today’s auto repair shops. Too much time is spent on the phones with suppliers searching for parts or discussing the status of service and repairs with customers. More time is wasted walking back and forth from the front […]

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