Looking to Grow Revenue in 2022? Apply These 5 Tactics Any good business keeps an eye on its competition, especially in an industry as fiercely competitive as auto repair. When you notice a good strategy in action, it behooves you to put your own personal spin on it to make it work for your shop. […]
Technician-turned-shop-owner Kurt Kennedy doesn’t consider himself a techie, but he says shops not taking advantage of these critical innovations need to schedule demos today. Kurt Kennedy was shocked. Over a two-month period, the average time it took his clients to open a text sent through his Shop Boss shop management system and click on the […]
By now you know that you need to offer digital vehicle inspections to keep your customers happy. DVIs offer enhanced convenience and transparency, and help you run a more efficient shop. What Is A Digital Vehicle Inspection (DVI)? Digital vehicle inspections, or DVIs, allow your auto repair shop to create high-impact multimedia inspections for your […]
Auto shop owners, auto technicians, and anyone else involved in the auto repair industry can allow some optimism to shine. Many car owners let nonessential preventative repairs slip into the rearview, but the good news is that demand for these services should increase in 2021 and beyond. Spring is here, vaccinations are being rapidly distributed, […]
Gone are the days of picking up the phone and making a call. Now, all you hear is “just text me.” And guess what? Your auto repair customers feel the same way. They want you to text them. SMS messaging provides an incredibly convenient and easy way to communicate with your target customers. Just look […]
Shop Boss, the leading shop management solution for independent auto repair shops, today announced a new integration with popular automotive data provider Mitchell 1 ProDemand, allowing shop owners to efficiently manage the repair process seamlessly within the Shop Boss cloud-based application. Delivering complete OEM repair, estimating, and maintenance information, along with exclusive real-world knowledge in […]
Shop Boss can be integrated with RingCentral to provide alerts to the shop about caller information. 3 Tips to Utilizing RingCentral in Your Shop 1 RingCentral Activation Many shops have started utilizing softphone systems, and RingCentral appears to be the market leader. While telephony software is their base, they have many add-on features, including video conferences, […]
Openbay and Shop Boss’ New Integration Drives Service Revenue and Shop Efficiency Openbay, Inc. the industry-leading automotive service marketplace and SaaS company for the automotive services industry, today announced integration between its intelligent chat and messaging platform, Otis, and Shop Boss shop management software. The combined end-to-end solution helps increase service revenue by converting more […]
New Business Intelligence Dashboard by Shop Boss Measure Your Shop’s Success with Completely Customizable Reporting Shop Boss, the leading shop management solution for independent auto repair shops, today announced the launch of BOSS Board, a new business intelligence dashboard designed to give data-driven shop owners access to real-time metrics and reporting in a customizable interface. […]