Shop Boss can be integrated with RingCentral to provide alerts to the shop about caller information. 3 Tips to Utilizing RingCentral in Your Shop 1 RingCentral Activation  Many shops have started utilizing soft-phone systems, and RingCentral appears to be  the market leader. While telephony software is their base, they have many add-on  features, including video conferences, and webinar platforms. RingCentral has

Shop Boss Integrates with Openbay Chat and Messaging Platform Openbay and Shop Boss’ New Integration Drives Service Revenue and Shop Efficiency Openbay, Inc. the industry-leading automotive service marketplace and SaaS company for the automotive services industry, today announced integration between its intelligent chat and messaging platform, Otis, and Shop Boss shop management software. The combined end-to-end solution helps increase service

New Business Intelligence Dashboard by Shop Boss Measure Your Shop’s Success with Completely Customizable Reporting Shop Boss, the leading shop management solution for independent auto repair shops, today announced the launch of BOSS Board, a new business intelligence dashboard designed to give data-driven shop owners access to real-time metrics and reporting in a customizable interface.  BOSS Board’s clean, simple design

Shop Boss uses FREE two-way texting to enable effective communication between shops and customers. 3 Tips to Maximizing Two-Way Texting 1. Build Upon Customer Trust Texting has grown to become one of the most widely-used communiucation mediums in customer service. Every text sent to a customer helps establish trust in the relationship and enhanced communication proves that your shop is

New Features to Maximize Efficiency & Profitability Shop Boss Just Got Better Shop Boss Announces Powerful New Features SAN DIEGO, Cal. November 3, 2020 – Shop Boss, the leading shop management solution for independent auto repair shops, announces a new suite of features designed to help shop owners maximize their efficiency and profitability. The updated program offers shop owners a